Tuesday, March 29, 2005

Talent Alert - NYC/NJ area - Director of User Experience

A major financial services firm in the NYC/NJ area has enaged me to help them to find someone to head up their team of architects and Web designers. Below you will find a job description. The ideal candidate will bring solid leadership experience, but still be "hands-on" in terms of interaction with the design team. Supreme customer service orientation is of paramount importance. This position calls for a typical "Renassiance Man/Woman" who is able to operate in both "left-brain" and "right-brain" modes. Does this sound like anyone you know?

Title: "Director – User Experience"

Location: New York/New Jersey area

Description: The Director of User Experience is responsible for overseeing the creative and visual design output for the company and will be based in NJ. The responsibilities include all web properties. A critical aspect of the role is as an evangelist for the discipline of User Experience / Interaction Design. The individual leads the interactive design, user interface design, information architecture and editorial content groups to ensure a world-class user experience and the following:
- The proper application of the company’s Style Guide and Brand Standards throughout the various online properties
- Delivery of all projects in accordance with project timelines and overall initiative strategy
- Manage and develop the visual design team by defining the vision, direction and goals for the group
- Develop team members by identifying and providing the needed training, coaching and mentoring
- Challenge and innovate new methods of creative execution
- Work closely with business partners to set clear expectations and goals and ensure that deliverables achieve the desired results
- Work in close partnership with lines of business and technology to develop a world class user experience, while executing projects in a quality and cost effective manner.
- Evaluate the best methods to communicate online to customers and, in conjunction with the marketing staff, evaluate results and adjust methodology as needed
- Set project timelines and assign tasks to designers and other creative department personnel
- Responsible for the hiring, managing, training and developing associates on their team.

- Minimum 10 years in creative or design fields.
- Minimum 4 years in the web/interactive space.
- Experience working in a Creative firm with the ability to design while maintaining a financial perspective.
- Ability to excel in an environment of competing priorities and multiple constituents.
- Bachelors degree or higher.
- Strong team player.
- Ability to clearly articulate the thinking behind creative solutions and to communicate successfully with other team members.
- Strong management and leadership skills.

- Degree in design, ergonomic science or related field.
- Financial Services industry experience.

Qualified and interested candidates should send MS-Word format resume to:

Dr. Al Chase

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