Monday, May 05, 2014

Terrific Opportunity For An Experienced General Manager - Wilmington, MA Location

Morpho Detection has engaged White Rhino Partners to find their next General Manager.  The location of the position is Wilmington, Massachusetts.

See complete job description below.  Preference will be given to military veterans with General Manager experience in IT, Commerce or Quality Control.  Service Academy grads given special consideration.  MBA preferred.

Please share this information with those in your network who may be interested and qualified.

General Manager, Commercial Operations 

  • Create vision, develop strategy and lead the execution of process improvement/optimization of the global customer “inquiry to order” process for standard and non-standard orders, in order to optimize the customer experience; making it easier for our customers to do business with us. 
  • Continue to set vision for process improvement and process leverage between Trace and EDS businesses as well as MDII.
  • Drive process optimization within Sales organization and in the interactions between the Sales organization and other functions, such as Services, Manufacturing, Product Management
  • Partner with cross functions in order to determine ideal vision for international webstore.  Partner with other functions in order to implement development and roll-out of international webstore in 2014. 
  • Continue to partner with sales and marketing in order to maximize effectiveness of Outbound Calling Team. 
  • Create, develop, motivate and lead a high performance customer centric team that has a passion for the business and demonstrates a proactive and “can-do” solution-oriented style.
  • Continue to set vision and lead team to improve the  Partner with consumables product manager to continue to increase webstore revenue.   
  • Establish process to monitor common performance metrics for MDI ITO organization, including data analysis, interpretation and action plans.
  • Lead ITO participation in 2015 ERP roll-out in the business.  Lead the ITO team in order to consolidate processes and tools for all Morpho Detection businesses regardless of product line and business entity. 
  • Continue to improve ITO data analytics. 
  • Drive sales force effectiveness programs to optimize the sales team customer time.  Utilize customer satisfaction (NPS) measurement to drive process improvements
  • Integrate the use of SFE metrics, dashboards and cockpits into the business management process.
  • Integrate the use of Sales Force Effectiveness (SFE) metrics, dashboards and cockpits into the sales organization business management process
  • Collaborate closely with channel management team to improve forecasting and planning processes as they relate to new orders and backlog
Position Requirements
  • Minimum of 10 years of business experience in a deadline-driven environment with proven background in commercial, IT and/or quality roles. 
  • Bachelor's degree required.  MBA preferred. 
  • Must have Project management experience and/or certification – particularly on-time delivery and communication to clients
  • Six Sigma Quality Black Belt certified
  • Extremely strong PowerPoint and Excel skills (Financial applications, data compilation and aggregation.

  • You must be willing to work out of an office in Wilmington, MA (remote office considered)
  • You must be 18 years or older.
  • You must be willing to take a drug test as part of the selection process.
  • You must be willing to submit to a background investigation as part of the selection process.
  • You must have unrestricted authorization to work in the United States. 
  • Strong analytical and modeling skills – financial background strongly desired
  • Experience with one or more CRM/ERP systems (Oracle,, SAP, SugarCRM, Baan, Sage, Microsoft, etc.) a plus.
  • Experience in fast-paced, deadline-driven environment, and ability to thrive in same
  • Conceptual critical thinking skills – demonstrated via writing, communication and presentation skills
  • Personable, poised, professional – high energy, high input, high output
  • High demonstrated academic achievement
Wilmington, MA  

About the Organization
At Morpho Detection, we know that our people are our most valuable asset. With that in mind, we offer excellent competitive benefits and compensation, a great working environment, and the opportunity to work with leading edge technology. We are looking for people who are seeking a challenging position; those who thrive in an environment where innovation and responsiveness are the norm.
Morpho Detection is a leader in explosive and narcotics detection for aviation safety, checked baggage screening, military & critical infrastructure protection and new growth platforms in Chem/Bio, X-ray and Radiation/Nuclear detection. Morpho Detection was formed in September 2009 by the acquisition of GE Homeland Protection by Sagem Sécurité (Safran Group)

The Safran group operates worldwide, through offices and facilities in Europe, the Americas, Africa and Asia-Pacific. Through this global presence we enhance our competitiveness, while building industrial and commercial relations with the world's leading prime contractors and operators. Our international development strategy reflects our commitment to delivering fast, local service to customers around the world.
If you would like to be a part of a fast-paced, exciting industry that demands and rewards the best, we want to hear from you.

Morpho Detection is an equal opportunity employer.

Qualified and interested candidates, send cover letter and MS-Word version of your resume to:

Dr. Al Chase –

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