Wednesday, September 04, 2013

Unique Career Opportunity for a Uniquely Skilled Individual - Chief Relationship Officer - Boston or New York

My friend, Bob Glazer,has built a very successful digital strategy and marketing firm called Acceleration Partners.  Because Bob is unique in his view of the world and of the business world, he has built a company that is strong on relationships and connections between and among people.  So it came as no surprise to me when he decided to add an executive position to his growing company that he is calling a Chief Relationship Officer.  A brief description the position and of the company follows.

Please forward this information to anyone in your network who may be interested and qualified.  That person will be someone who is hard-wired to connect people to one another because it is their passion and it is their nature.  This person could be based in Boston or New York.


About Acceleration Partners:
Acceleration Partners is a digital strategy and marketing firm focused on profitable online customer acquisition for high-growth consumer businesses. Committed to changing and raising the accepted standards of performance marketing, Acceleration Partners creates and implements programs that deliver measurable, sustainable growth through transparent, high-value tactics  We are a team of high-energy, performance-driven professionals who are passionate about partnering with innovative and dynamic companies to help drive their growth. We thrive on achieving lofty goals, collaborating with cool people, and working in an environment where success is measured not in hours but in results.

The Role:
The Chief Relationship Officer (CRO) is an executive-level position that oversees, both strategically and tactically, the development of beneficial relationships for Acceleration Partners that will, over time, lead to growth of the company’s sales funnel and revenue.   The role will also be a critical element of developing AP’s talent network that will serve both external and internal recruitment efforts.  

  • A genuine “giver's gain” personality. You are the type of person who frequently makes mutually beneficial introduction with nothing personal to gain
  • 5-10 years’ experience
  • You love people and love to help
  • A deep Rolodex, with contacts in marketing, e-commerce and venture capital
  • Experience with professional services a plus
  • Experience with hiring and interviewing.
·         Ideally served as the leader of business development, strategic alliances, strategic partners and/or key account management within a complex ecosystem.
  • Ability to travel up to 20%, avg. 1-3 days per month
  • Professional and polished
  • Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.
·         Has read and can quote from “How to Win Friends Influence People” and “Never Eat Lunch Alone”


·         Identifying and developing mutually beneficial relationships with industry “influencers”, existing clients, prospective clients, the investor community and other key individuals that are deemed relevant to the AP ecosystem. 
·         Mapping, owning and facilitating APs relationship eco-system.
·         Coordinating with the AP Operations Manager to develop and manage a light system for candidate tracking, client / partner / prospect hiring needs, and internal hiring needs.
·         Facilitating the matching of appropriate candidates with clients, partners and prospects, as necessary.
·         Running exclusive networking and client/partner appreciation events in key cities.
·         Being the liaison for priority clients to assist them with reasonable requests outside of AP’s typical engagement structure.
·         Developing ROI metrics based on relationship-building activity and subsequent revenue generation
·         Serving as an external-facing point of contact for press inquiries and speaking opportunities
·         Overseeing the sales pipeline in conjunction with Managing Director and VP, Client Services.
·         Possessing comprehensive marketplace knowledge as it relates to AP’s client base and eco-system
·         Participating in senior management meetings and strategic planning
·         Assisting in the development of a case study for this role as a cutting edge best-practice for the services industry.


·         Acquisition of XX new clients and inquires that can be traced to relationships initiated or developed by the CRO
·         The continued growth and development of the AP eco-system, captured in a well-organized database with superior knowledge management (institutional memory)
·         Track and cultivate a “placement network” of individuals who obtained a job through the efforts of AP. “Live” the role of a Chief Relationship Officer – continue to define its meaning and construct

The attributes of the CRO
The CRO is a remote position, with group work days in Needham, MA approximately once per week. Semi-frequent travel is required, with San Francisco, Los Angeles and New York being the most common destinations. Attendance at large conferences with a concentration of clients / partners / prospects / investors (e.g., Internet Retailer, eTail, etc.) is also expected.

Compensation is competitive and commensurate with years of experience and executive level of responsibility.

Interested and qualified candidates only send resume and cover letter to Dr. Al Chase:

The cover letter should address your reasons for pursuing this unique position, and should include one or more examples of significant connections you have made between individuals or groups of people that have accrued to the benefit of all parties.

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