My friend, Bob Glazer,has built a very successful digital strategy and marketing firm called Acceleration Partners. Because Bob is unique in his view of the world and of the business world, he has built a company that is strong on relationships and connections between and among people. So it came as no surprise to me when he decided to add an executive position to his growing company that he is calling a Chief Relationship Officer. A brief description the position and of the company follows.
Please forward this information to anyone in your network who may be interested and qualified. That person will be someone who is hard-wired to connect people to one another because it is their passion and it is their nature. This person could be based in Boston or New York.
CHIEF RELATIONSHIP OFFICER
About
Acceleration Partners:
Acceleration Partners is a digital strategy and marketing
firm focused on profitable online customer acquisition for high-growth consumer
businesses. Committed to changing and raising the accepted standards of
performance marketing, Acceleration Partners creates and implements programs
that deliver measurable, sustainable growth through transparent, high-value
tactics We are a team of high-energy,
performance-driven professionals who are passionate about partnering with
innovative and dynamic companies to help drive their growth. We thrive on
achieving lofty goals, collaborating with cool people, and working in an
environment where success is measured not in hours but in results.
The Role:
The Chief Relationship Officer (CRO) is an executive-level
position that oversees, both strategically and tactically, the development of
beneficial relationships for Acceleration Partners that will, over time, lead
to growth of the company’s sales funnel and revenue. The role will also be a critical element of
developing AP’s talent network that will serve both external and internal
recruitment efforts.
REQUIREMENTS
- A
genuine “giver's gain” personality. You are the type of person who
frequently makes mutually beneficial introduction with nothing personal to
gain
- 5-10
years’ experience
- You
love people and love to help
- A
deep Rolodex, with contacts in marketing, e-commerce and venture capital
- Experience
with professional services a plus
- Experience
with hiring and interviewing.
·
Ideally
served as the leader of business development, strategic alliances,
strategic partners and/or key account management within a complex ecosystem.
- Ability
to travel up to 20%, avg. 1-3 days per month
- Professional
and polished
- Advanced
Excel capabilities and comfortable with formatting, formulas, customizing
reports, etc.
·
Has read
and can quote from “How to Win Friends Influence People” and “Never Eat Lunch
Alone”
RESPONSIBILITIES
·
Identifying and developing mutually beneficial relationships
with industry “influencers”, existing clients, prospective clients, the
investor community and other key individuals that are deemed relevant to the AP
ecosystem.
·
Mapping, owning and facilitating APs
relationship eco-system.
·
Coordinating with the AP Operations Manager to
develop and manage a light system for candidate tracking, client / partner /
prospect hiring needs, and internal hiring needs.
·
Facilitating the matching of appropriate
candidates with clients, partners and prospects, as necessary.
·
Running exclusive networking and client/partner
appreciation events in key cities.
·
Being the liaison for priority clients to assist
them with reasonable requests outside of AP’s typical engagement structure.
·
Developing ROI metrics based on relationship-building
activity and subsequent revenue generation
·
Serving as an external-facing point of contact
for press inquiries and speaking opportunities
·
Overseeing the sales pipeline in conjunction
with Managing Director and VP, Client Services.
·
Possessing comprehensive marketplace knowledge
as it relates to AP’s client base and eco-system
·
Participating in senior management meetings and
strategic planning
·
Assisting in the development of a case study for
this role as a cutting edge best-practice for the services industry.
CRITICAL SUCCESS
FACTORS IN YEAR 1:
·
Acquisition of XX new clients and inquires that
can be traced to relationships initiated or developed by the CRO
·
The continued growth and development of the AP
eco-system, captured in a well-organized database with superior knowledge
management (institutional memory)
·
Track and cultivate a “placement network” of
individuals who obtained a job through the efforts of AP. “Live” the role of a
Chief Relationship Officer – continue to define its meaning and construct
The attributes of
the CRO
The CRO is a remote position, with group work days in
Needham, MA approximately once per week. Semi-frequent travel is required, with
San Francisco, Los Angeles and New York being the most common destinations.
Attendance at large conferences with a concentration of clients / partners /
prospects / investors (e.g. Shop.org, Internet Retailer, eTail, etc.) is also
expected.
Compensation is competitive and commensurate with years of experience and executive level of responsibility.
Compensation is competitive and commensurate with years of experience and executive level of responsibility.
Interested and
qualified candidates only send
resume and cover letter to Dr. Al Chase: achase47@gmail.com
The cover letter should address your reasons for pursuing
this unique position, and should include one or more examples of significant
connections you have made between individuals or groups of people that have
accrued to the benefit of all parties.
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